Privacy Policy

This privacy policy describes how Remedy Logic ("we," "us," or "our") collects, stores, uses, and/or shares ("processes") your information when you use our services ("Services"). This includes:

  • Visiting our website at https://www.remedylogic.com/ or any website linked to this policy.
  • Engaging with us in other ways, such as sales, marketing, or events.

Questions or concerns?Reading this policy will explain your privacy rights and choices. If you have any questions, contact us at mailto:support@remedylogic.com.

Summary of Key Points

This summary highlights key points. Find more details in corresponding sections below:

  • What information we process: Depends on how you interact with us and the Services you use.
  • Sensitive information: We do not process it.
  • Third-party information: We do not receive it.
  • How we process your information: To provide, improve, and administer Services, communicate with you, ensure security, comply with law, and with your consent for other purposes. We process information only when legally justified.
  • How we keep your information safe: We have organizational and technical procedures in place.
  • Your rights: Submit a data subject access request or contact us to exercise your rights. We will consider and act on any request in accordance with applicable data protection laws.

1. What Information Do We Collect?

We collect personal information you voluntarily provide:

  • When expressing interest in our products and Services.
  • When participating in activities on the Services.
  • When contacting us.

This information may include:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Contact preferences

We do not process sensitive information.

2. How Do We Process Your Information?

We process your information for various reasons, depending on your interaction with our Services:

  • Deliver and facilitate services: We may process your information to provide the requested service.
  • Respond to user inquiries/offer support: We may process your information to respond to your inquiries and solve potential issues.
  • Save or protect an individual's vital interest: We may process your information when necessary to save or protect an individual's vital interest, such as preventing harm.

3. Legal Basis for Processing Your Information

We only process your personal information when we have a valid legal reason to do so under applicable law. This may include:

  • Your consent
  • To comply with laws
  • To provide you with services
  • To fulfill our contractual obligations
  • To protect your rights
  • To fulfill our legitimate business interests

4. When and With Whom Do We Share Your Personal Information?

We may share your personal information in these situations:

  • Business Transfers: We may share or transfer your information in connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business.

5. How Long Do We Keep Your Information?

We will keep your personal information only for as long as necessary for the purposes set out in this policy, unless a longer retention period is required by law.

When we have no ongoing legitimate need to process your information, we will either delete or anonymize it. If this is not possible (e.g., backups), we will securely store your information and isolate it from further processing until deletion is possible.

6. How Do We Keep Your Information Safe?

We have implemented appropriate security measures designed to protect your personal information. However, transmitting information online is inherently risky. You should only access the Services within a secure environment.

7. How Can You Contact Us About This Policy?

If you have questions about this policy, contact our Data Protection Officer (DPO) at mailto:support@remedylogic.com.

8. How Can You Review, Update, or Delete Your Data?

You have the right to request access to your personal information, change it, or delete it. To request a review, update, or deletion, please contact us at mailto:support@remedylogic.com.